FAQ
What services do you offer?

Colour By Utie offers a range of colour and image consulting services, including Personal Colour Analysis, Face Analysis, Body Analysis, Private Group Sessions, Workshops, Seminars, and Event Collaborations.

What is Personal Colour Analysis?

Personal Colour Analysis is a guided session designed to identify the colours that naturally harmonise with your features. Through draping and visual analysis, you will discover your undertone, seasonal palette, best colours, and the tones that may feel less supportive on you.

What is included in a Personal Colour Analysis session?

Each session includes an introduction to colour theory, a draping process, undertone analysis, seasonal palette identification, and personalised recommendations for wardrobe, makeup, jewellery, and other styling elements.

What other image consulting services do you offer?

In addition to Personal Colour Analysis, Colour By Utie also offers image consulting services designed to help you understand how visual elements work together in a more complete way. These services may include Face Analysis, Body Analysis, styling direction, wardrobe guidance, and personal image development. These sessions are designed to help you make more aligned choices in clothing, shapes, proportions, styling details, and overall presence.

What is Face Analysis?

Face Analysis is a consultation that looks at your facial features and visual characteristics to better understand which styling elements feel most harmonious on you. This may include guidance on accessories, jewellery scale and shape, eyewear direction, neckline suggestions, hair direction, and styling details that support your features. The purpose of Face Analysis is not to place you into rigid rules, but to help you understand which visual lines, shapes, and proportions naturally work well with your face.

What is Body Analysis?

Body Analysis is a consultation that helps you understand your body proportions, silhouette, and visual balance so you can make more confident styling choices. This may include guidance on clothing cuts and shapes, balance and proportion, garment structure, styling lines, outfit harmony, and ways to dress in a way that feels more supportive and intentional. Rather than focusing on “hiding” the body, this session is about understanding how to dress in a way that feels more balanced, comfortable, and aligned with you.

Who is Face & Body Analysis for?

Face & Body Analysis is designed for those who want to go beyond colour and understand their personal image more deeply. It is especially helpful if you often feel unsure which cuts or shapes suit you, want more direction in dressing for your proportions, want to understand why some styling details feel right and others do not, or want a more complete understanding of your personal image. At the moment, Face & Body Analysis is available for women only.

How many sessions do I need?

Only one Personal Colour Analysis session is needed to identify your colour palette. If you would like to explore styling, silhouette, or personal image more deeply, additional sessions may be recommended.

Can men join the session?

Yes. Personal Colour Analysis is available for both women and men. Face & Body Analysis is currently available for women only, as it includes detailed styling and silhouette guidance based on women’s wardrobe structures.

How does a session for two people work?

For sessions booked for two, the introduction is done together, while the colour analysis itself is completed one person at a time. This creates a shared experience while still allowing each person to receive individual guidance.

Do you offer private group sessions?

Yes. Private Group Sessions are available for up to 4 people. They are ideal for friends, couples, sisters, mother-daughter sessions, or intimate private groups who want to experience colour analysis together.

Do you offer home service?

Yes. Home service is available and is charged at the private group rate, as it requires a full-day allocation.

Can I do Face Analysis or Body Analysis without doing Personal Colour Analysis first?

Face Analysis and Body Analysis are only available after completing Personal Colour Analysis with Colour By Utie. This is because Personal Colour Analysis forms the foundation of the overall image consulting process. From there, face and body analysis can be explored in a way that feels more complete, aligned, and personalised to you.

Where are you located?

Our main studio is in Renon, Denpasar, Bali. Selected sessions are also available in Ubud. Starting July onwards, Colour By Utie will also open sessions in Jakarta on scheduled dates, while Bali sessions continue on a more limited scheduled basis.

Is there a difference between studio and home sessions?

The session remains personal and insightful in both settings. However, studio sessions may allow access to a fuller range of tools and supporting materials.

How can I book a session?

The fastest way to book is via WhatsApp. You may also contact us through Instagram or TikTok. Booking through the website is currently unavailable while our site is being updated.

Are weekend sessions available?

Weekends are generally reserved for events. Limited weekend appointments may be available depending on schedule, though weekdays are recommended for the best availability.

Is a deposit required?

Yes. A deposit of IDR 500,000 is required to secure your booking.

What payment methods do you accept?

We currently accept cashless payments, including QRIS and debit or credit card.

What is your cancellation and rescheduling policy?

Deposits are non-refundable. If you need to reschedule, please let us know at least 24 hours before your appointment.

How should I prepare for my session?

For the most accurate result, please come with a bare face and avoid recent skin treatments, tanning, or anything that may cause visible redness. We also recommend not wearing coloured contact lenses or high-neck tops. If you wear hijab, a white hijab is recommended if you prefer not to remove it during the session.

What should I bring to my session?

You are welcome to bring your makeup pouch, a favourite outfit, or items you would like to discuss during the session. You will also be asked to complete a short pre-session questionnaire before your appointment.

What if I feel unsure or uncomfortable during the session?

That is completely okay. The session is designed to be calm, personal, and guided. You do not need any prior knowledge of colour or styling to attend.

How will I receive my results?

Clients who book the full Personal Colour Analysis session for 1 or 2 people will receive a personalised colour report after the session.

The report can be sent via WhatsApp, email, or Instagram, based on your preference.

Express Colour Analysis and workshops do not include a full personalised report.

How long does it take to receive my report?

For full Personal Colour Analysis sessions for 1 or 2 people, the personalised report is usually delivered within 5 working days after the session.

Express Colour Analysis and workshops do not include a full personalised report.

What can I expect after the session?

You can expect a clearer understanding of the colours that support your natural features, along with easier direction for shopping, styling, makeup, and personal presentation. For many clients, the session also brings a stronger sense of clarity and confidence in how they want to show up.

Can I book a session as a gift?

Yes. Digital gift cards are available and valid for 3 months from the date of purchase.

Do you offer collaborations or corporate sessions?

Yes. Colour By Utie works with brands, corporates, wellness communities, and private events through workshops, seminars, custom activations, and tailored collaborative experiences.

Do you offer training programs?

A training program for aspiring colour and image consultants is currently in development.

What happens in case of force majeure?

If unexpected circumstances arise, we will work with you to reschedule your appointment or find the best possible solution based on the situation.